Frequently Asked Questions (FAQ)
Got Questions About HVAC Services?
Find answers to common questions about air conditioning, robotic duct cleaning, indoor air quality and our professional HVAC services. If you cannot find the answer you’re looking for, feel free to contact our team.
How often should I service my air conditioner?
The servicing frequency depends on usage, operating hours and environmental conditions. Residential units may require less frequent maintenance than air conditioners in commercial premises that operate for extended hours. Regular servicing helps maintain cooling performance and identify potential problems early.
Why is my air conditioner not cooling properly?
Common causes include dirty filters, clogged evaporator coils, restricted airflow, refrigerant leakage, faulty sensors or compressor problems. A proper inspection is needed to identify the actual cause.
What is the difference between general servicing and chemical cleaning?
General servicing focuses on routine cleaning and maintenance of accessible components. Chemical cleaning involves more thorough cleaning of selected internal components, depending on the unit’s condition. The appropriate service depends on the level of contamination and the manufacturer’s requirements.
Why is my air conditioner leaking water?
Water leakage is commonly caused by a blocked drainage pipe, improper drainage slope, frozen evaporator coil or installation issues. A technician should inspect the unit to determine the source.
Does my air conditioner need a gas top-up?
Not necessarily. Refrigerant is not normally consumed during regular operation. If the refrigerant level is low, a leak or system fault should be investigated before recharging.
How do I know what horsepower (HP) air conditioner I need?
The required capacity depends on room size, ceiling height, occupancy, windows, heat-generating equipment and other heat-load factors. A proper cooling-load assessment provides a more reliable recommendation than room size alone.
Robotic Duct Cleaning
What is robotic duct cleaning?
Robotic duct cleaning is a specialised method of cleaning internal HVAC ductwork using remotely operated robotic equipment. The robot can be equipped with cameras and mechanical cleaning tools to inspect and remove accumulated dust and debris from suitable duct systems.
Why is duct cleaning important?
Over time, dust and debris can accumulate inside HVAC ductwork. Cleaning helps remove these accumulated contaminants and supports better duct hygiene. It is particularly relevant for commercial buildings with centralised air conditioning systems.
How do I know if my building needs duct cleaning?
Possible indicators include visible dust accumulation inside ducts, debris around air outlets, documented contamination, maintenance concerns or findings from a duct inspection. A visual assessment can help determine whether cleaning is necessary.
Can robotic duct cleaning be carried out without dismantling the ductwork?
In many cases, yes. The robot is introduced through suitable access openings or existing access panels. Additional access points may be required depending on duct layout and accessibility.
Can I see the condition of my ductwork before and after cleaning?
Yes, camera-equipped robotic systems can record internal duct conditions. Before-and-after video or photographs can be used to document the inspected areas and provide visual evidence of the cleaning work.
How long does robotic duct cleaning take?
The duration depends on the total ductwork area, duct layout, contamination level, access points and site operating conditions. A site assessment is recommended before determining the project duration.
Indoor Air Quality (IAQ) Assessment
What is an indoor air quality (IAQ) assessment?
An IAQ assessment evaluates selected indoor environmental parameters to understand the air quality within a building. Depending on the assessment scope, this may include temperature, relative humidity, air movement, carbon dioxide, carbon monoxide, particulate matter and selected chemical or biological contaminants.
Why is indoor air quality important?
Indoor air quality can affect occupant comfort and the indoor working environment. Poor ventilation, excessive humidity and indoor pollutant sources may contribute to complaints such as unpleasant odours, discomfort and irritation.
When should a building conduct an IAQ assessment?
An assessment may be considered when occupants report recurring indoor environmental complaints, when ventilation performance is questioned, during building maintenance planning or when an organisation needs to evaluate indoor environmental conditions.
Does air conditioning alone provide sufficient fresh air?
Not always. Many conventional split air conditioning units mainly recirculate indoor air rather than introduce outdoor air. Adequate ventilation depends on the building’s mechanical ventilation system and the availability of suitable fresh-air supply.
Can an IAQ assessment identify mould problems?
An IAQ assessment can include selected measurements or sampling related to biological contaminants, depending on the scope. However, identifying and addressing mould problems may also require a physical investigation of moisture sources, affected materials and building conditions.
What are the common causes of poor indoor air quality in buildings?
Poor indoor air quality can be caused by inadequate ventilation, dust accumulation, excessive humidity, mould growth, chemical pollutants, poor filtration and insufficient fresh air supply. In commercial buildings, these issues may affect occupant comfort, indoor environmental conditions and overall workplace productivity. An IAQ assessment can help identify potential air quality concerns and determine appropriate corrective measures.
Air Balancing & HVAC Maintenance
What is air balancing?
Air balancing is the process of measuring and adjusting airflow within an HVAC system to achieve the required air distribution. It helps ensure that different rooms and areas receive airflow according to their design or operational requirements.
Why is my office or room not getting enough cold air?
Possible causes include insufficient airflow, improperly adjusted dampers, blocked ductwork, dirty filters, undersized ductwork or inadequate cooling capacity. Airflow measurement and system assessment can help identify the problem.
What equipment is used for air balancing?
Depending on the application, technicians may use calibrated instruments such as an anemometer, airflow capture hood, differential pressure meter and other measurement equipment to evaluate system performance.
General & Business Enquiries
Every building has different HVAC requirements. If you need professional advice, a quotation or assistance with your HVAC system, our team is ready to help.
Contact Aircond Clinic today.
Website: www.aircondclinic.com
WhatsApp: 019-448 9203
Email: sale@aircondclinic.com
Aircond Clinic — the power to heal.
Yes. Aircond Clinic provides HVAC solutions for residential, commercial and industrial clients, including offices, restaurants, factories, educational institutions and other facilities.
Contact our team with your project location and service requirements. We can advise on service availability and project arrangements for your area.
You can contact us through WhatsApp or email at sale@aircondclinic.com. Share your location, building type, service requirements and any available project details. Our team will assist with the next steps.
Depending on the service and project requirements, a site visit or preliminary assessment may be required to understand the scope, access conditions and technical requirements before preparing a quotation.
Yes. We undertake HVAC-related projects based on the project scope, technical requirements, available resources and site conditions. Contact us to discuss your project.
Yes. Through our Doctor Vendor Programme, we welcome suitable HVAC technicians and service providers to register their interest and explore opportunities to participate in available jobs and projects.
You can join our Clinic Introducer Programme by referring potential customers who require HVAC services. Contact our team to learn about the registration process and referral arrangements.
Yes. Aircond Clinic provides air conditioning installation, servicing, troubleshooting and repair. Contact our team with your unit’s brand, model and service requirements for further assistance.